SCCADVASA hosts a monthly webinar series, which are short, easy-to-attend trainings that Victim Service Providers or other allies can use to keep their skills sharp. These webinars are approved for VSP continuing education credit and usually last between 1-1 ½ hours.

To register for a webinar, log into Coalition Manager and click on Trainings. Click here for more information about Coalition Manager, SCCADVASA’s Training Registration System, or to apply for access to the system.


 Upcoming Webinars:        


September 15, 10:00am - 11:00am:  Self-Care and Cultural Safety in Victim Services (A Trauma-Informed Approach)

Practicing and encouraging radical self-care in the work place is a key aspect of pursuing cultural safety and trauma-informed care.

Participants will first explore the goal of cultural safety in victim service provision using the framework of cultural humility. Cultural safety is “an environment that is spiritually, socially and emotionally safe, as well as physically safe for people; where there is no assault challenge or denial of their identity, of who they are and what they need. It is about shared respect, shared meaning, shared knowledge and experience of learning together” (Williams, 1999). Participants will learn to use the practice of cultural humility, viewing themselves as partners in the helping relationship rather than the expert; one outcome of this practice is that survivors are empowered to build collaborative safety and/or treatment plans.


  • The practice of cultural humility is rooted in critical self-reflection and self-care. Therefore, participants will explore strategies for practicing radical—rather than reactive—self-care in their relationships with victims, with coworkers, and with themselves. Some tactics will include mindfulness exercises, tactile stress management tools, and reflective listening. The webinar ends with a period of self-reflection and personal goal-setting, allowing participants to leave with actionable strategies in practice.


October 13, 10:00am - 11:00am:  Trauma-Informed Telephone Crisis Response with Primary & Secondary Survivors of Sexual Assault and Domestic Violence

A victim service provider sits at their desk with paperwork mounted sky-high. A colleague sits across from them, venting about a recent work frustration. The phone rings and it is a person in crisis, needing immediate assistance and launching right away into the intimate details of their crisis. This is a scene that is very familiar to almost every victim service provider.

Join SCCADVASA for our October webinar where we will discuss ways to navigate telephone crisis response and handle difficult telephone calls. The facilitator will use case scenarios to discuss ways to be present with the caller, to collect relevant information, and to provide accurate information and referrals in a manner that lessens further trauma to the caller. Robert’s Crisis Intervention Model will be used as one example of a strategy to assist with triaging and resolving crises


  • Increase knowledge about ways to navigate crisis response with primary and secondary survivors of sexual assault and domestic violence that lessens their crisis and diminishes further trauma;
  • Discuss one example of a crisis intervention strategy to assist in providing survivor-centered care in short timeframes;
  • Discuss tips for navigating difficult or inappropriate calls.


For more information about SCCADVASA’s webinars or other trainings or to give suggestions of future training topics email registration@sccadvasa.org.